Training

"Knowledge is of no value unless you put it into practice." Anton Chekhov

Business can be won or lost depending on how you know your customer, and how you behave with them.

That's why we offer training in this area.

Included in the training is a certain amount of role play, scenarios, etc. This gives the trainee experience in negotiation and communication with Russian business people. It provides them with an insight into certain situations they may later find themselves in. Background materials play quite an important role too.

Training covers a wide variety of subjects. Timings: Training can take anything from two hours to two days depending on how much detail is required.

Clients that have benefited from training include Dunlop, Michelin, Dixons, Gillette, METRO, Cadburys, Petro-Canada, Alfa-Laval, TRW, CSG, Michelin, AXA, the Discovery Channel, city law firms, Chevron Texaco, the Open University and many others.

 

Some of the Topics we Cover - Click to Expand/Hide

  • Culture Shock and Understanding Cultural Differences
  • Brief look at: History, Religion, Geography, Religion
  • Politics
  • What do you think of the Russians?
  • And what do they think of you?
  • Dealing With Russians
  • Language
  • Changing Times
  • Class Structures
  • New Russians
  • Emerging Middle Class
  • The Nuclear Family
  • The Generation Gap
  • Command economy to Demand economy
  • Devaluation
  • The resurgence of the Russian economy
  • Problems and Solutions
  • Payment and contract issues
  • Security
  • Mafia
  • 'Blat'
  • Corruption
  • Bureaucracy
  • Working with Russians
  • The meeting room and conducting negotiations
  • The Russian office
  • Women in Business
  • Personnel issues
  • Issues specific to your sector
  • Spouse, Family issues
  • Residential matters, leisure, living in Russia
  • The end of the working day
  • Do's and Don'ts

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    Click here to view training testimonials